Reference

What You Agree To When You Use plaza42d

These terms govern your account, your transactions via DANA, OVO, or GoPay, and your access to every part of the lobby — slots, live tables, and sports markets. Read them before you open an account; they are binding once you do.

Applies to all account holdersCovers DANA, OVO, GoPay transactionsGoverns lobby and wallet accessJurisdiction-dependent eligibilityUpdated when policy changes

Explore the Lobby Read FAQ

What These Terms Actually Cover

plaza42d Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on plaza42d, you confirm that you meet the eligibility requirements for your region and that access is permitted under local law where you are located. These terms cover account registration, wallet linking, deposit and withdrawal conduct, and use of all lobby categories

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including crash games, live casino rooms, and sports markets. Your DANA, OVO, or GoPay wallet must be registered in your own name — we verify wallet ownership as part of account security, and mismatched details may pause your withdrawal until identity is confirmed. We may update
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these terms when our services change; we will notify you via your registered account contact before major changes take effect. Continued use of the platform after a notice period means you accept the revised terms. These terms do not override any applicable local law; where a
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conflict exists, local law applies. If you access the platform from Palembang or anywhere else in Indonesia, availability depends on the legal framework that governs online services in your region. We aim to keep the terms written in plain language so you always know exactly what
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you are agreeing to.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS CONTACT

How to Reach Us About These Terms

If any clause is unclear or you need to request a review of a decision made under these terms — such as a wallet hold or account restriction — our support team is reachable around the clock. Use the channel that suits you: live chat inside the lobby, email for formal requests, or the in-app help widget on mobile.

ACCOUNT SECURITY

How We Handle Your Account Under These Terms

These terms are backed by concrete account practices — not just policy language. Here is how each area works in practice, so you know what to expect from us at every step.

Data Handling

We collect only what is needed to run your account — registration details, wallet identifiers for DANA, OVO, or GoPay, and transaction records. We do not sell your data to third parties.

Cookie Use

Cookies keep your session active and let you return to the lobby without re-entering credentials each time. You can manage cookie preferences through your browser settings at any time.

Account Retention

We retain your account data for as long as your account is active. If you close your account, data is held only for the period required by applicable local law before deletion.

Requesting Changes

To update your registered details, correct a wallet name mismatch, or request account closure, contact support via live chat or email with your account ID and a short description of the change needed.

Common Questions About Our Terms

These are the questions we hear most often about how our terms work in practice — from wallet rules to account access and what happens when terms change.

Yes. The terms cover all lobby areas — crash games like Spaceman Crash Play, live tables, slots, and sports markets. Your single account is subject to the same rules across all categories.

We pause the withdrawal and ask you to verify identity through support. Once the wallet and account details align, the withdrawal proceeds. This step protects your funds from misdirection.

No. We notify you via your registered contact before major changes take effect. Minor wording corrections may update without notice, but any change affecting your rights comes with advance warning.

Contact support by email or live chat with your account ID and a data-access request. We will confirm what we hold and provide it in a readable format within a reasonable timeframe.

The terms are the same text for all users, but availability and enforceability depend on local law in your region. Where local law sets a higher or different standard, that standard applies to you.

Raise a formal dispute through our email support channel. Include your account ID, the decision you are disputing, and your reason. We review all written disputes and respond as promptly as we can.

What You Agree To When You Use plaza42d

How to Reach Us About These Terms

How We Handle Your Account Under These Terms

Data Handling

Cookie Use

Account Retention

Requesting Changes

Common Questions About Our Terms

01 Do these terms apply to every game in the lobby, including slots and live tables?

02 What happens if my DANA or OVO wallet name does not match my account name?

03 Can plaza42d change these terms without telling me first?

04 How do I request a copy of the data we hold on my account?

05 Are these terms different depending on where in Indonesia I access the platform?

06 What should I do if I disagree with a decision made under these terms?

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